AI agentsscenario
Business chatbot in messengers
Telegram · VK · WhatsApp · the order/booking reaches the kitchen, till, or CRM
A dialog in the channel people already use - with an action in the backend
The customer writes where they already talk. The agent helps choose, places an order or request, and immediately sends the event into operations: kitchen, till, CRM, booking slot. Example: the MONSUROVICH network - a VK bot with AI for 3 delivery locations.
The pain we close
- 01
A manager retypes social-media orders by hand
- 02
The customer leaves if there is no reply in minutes
- 03
Several locations/branches - escalation chaos
- 04
A button bot cannot handle a live dialog
What we deploy
Agent in the channel
VK / Telegram / WhatsApp: free dialog + a scenario through to a result.
Integrations
Kitchen, till, CRM, online booking, staff notifications.
Multi-location
The order is tied to a branch/location without chaos in one “shared” thread.
Website link
If needed - the same agent on the website (ChatNeuron) with a shared knowledge base.
Cases
Cases for this scenario
MONSUROVICH
AI VK bot for delivery
We built a VK bot with an AI agent: the customer picks dishes in chat, the bot assembles the order and sends it to kitchen and POS. Network of 3 roll delivery points.
ChatNeuron
Cloud AI agent and widget
We built NeuronChat as SaaS: portal with dashboard, agents, dialogs, leads, analytics, and knowledge base. Site widget, RAG training, multiple agents for different domains in one account. CIS-ready: multilingual AI and local CRM/1C integrations.
GTA 5 RP MALL
Telegram Mini App voting
We built the “VRP Award of the Year” Mini App for GTA RolePlay: home, nomination voting, results. Bot and mini app: @vrpnewsbot. At peak we held ~5,000 people in the app.
Cost guides
A Telegram bot without heavy AI - from 80,000 ₽. An AI agent with integrations - usually from an AI pilot at 200,000 ₽.
| Package | What’s included | Price | Timeline |
|---|---|---|---|
| Bot without LLM | Scenarios, inquiries, basic CRM | from $909 | 1–4 weeks |
| AI agent + integrations | Dialog, catalog/menu, kitchen/till/CRM | from $2,273 | 2–6 weeks |
FAQ
Do VK and Telegram differ by API?
Yes. We build a separate channel connector; shared pieces are the agent scenario, knowledge base, and integrations. We do not blindly copy “one bot” across platforms.
Can we skip listing the bot in a catalog?
Yes. The contour is often internal (as with MONSUROVICH): a link for the network’s customers, no public storefront.
See also
- →
All AI agents and AI integration
Service hub: pilot, products, stack, and FAQ
- →
On-Premise AI
Local GPU contour without the cloud
- →
AI video analytics
Computer vision for production lines
Discuss an AI agent in a messenger
Tell us the channel (VK/Telegram/WhatsApp) and where the order should go - we will estimate a pilot.
