Can the model tell our products from similar ones?
If the packs look different on a photo, yes, once trained on your range. Near-identical packs in different flavours are the hardest case: we check them by the price tag or send them to a person to confirm.
What happens when the packaging changes?
The model will not recognise new packaging on its own. You send photos, we retrain. Under a support contract this is routine work, not a separate project.
Can we use the photos merchandisers already send?
We start with them: during the assessment we check how many are usable. Most often the capture rules need adjusting (angle, distance, lighting), plus a photo quality check built into the app.
Does it work without internet in the store?
Photos can be taken offline and sent once the connection is back. Running the model on the phone itself, with no server, is a separate task we discuss during the assessment.