AI voice agent for outbound calls

Call your whole base without a call center

The voice agent calls customers using your script: reminds them of appointments, invites them back, checks interest. Real interest is transferred to a sales rep, and every call outcome lands in your CRM.

Why your customer base sits idle

  • Three thousand one-time buyers in the CRM. Calling them is a month of work for two reps you do not have.
  • Reps dislike follow-up calls and keep putting them off until after month-end.
  • A customer forgot their appointment and never showed up. There was nobody to remind them.
  • Outbound calls were outsourced, and what came back was a spreadsheet of «no answer» and «not interested» with no details.

What changes after launch

  • 01Your customer base brings orders again instead of gathering dust
  • 02Reps call only people who are interested
  • 03Every call outcome is in the CRM, not a vendor spreadsheet

How the agent works

  1. 01

    Set the goal of the campaign

    Reactivation, reminders, feedback or pre-qualification. One goal means one script and a clear definition of a successful call.

  2. 02

    Write the script, pick the voice

    Opening line, answers to common questions and objections, rules for ending politely. We agree the script with you and test it on trial calls.

  3. 03

    Connect the base and telephony

    The agent takes the list from your CRM, calls through your telephony, respects time zones and retries by the rules you set.

  4. 04

    Talk and hand over

    It understands natural speech, not «press 1». If the customer is interested, it transfers to a rep on the spot or books a callback at a convenient time.

  5. 05

    Log the outcome

    Recording, transcript, short summary and next step in the customer card. In the morning reps see whom to call first.

Which scale is yours?

One task, three different projects. Pick the one that looks like you and press “I want this” — your request arrives tagged, and we send an estimate in 1–2 days.

Small business

You have a customer base nobody gets around to calling and one clear goal: remind, win back or check interest.

What we build

  • One call script
  • List from your CRM or a spreadsheet
  • Transfer to a rep when there is interest
  • Trial run on part of the base before launch
Integrations
Cloud telephony, amoCRM or Bitrix24, spreadsheet
Where it runs
Cloud
Timeline
Guideline: 4–6 weeks to the first working version

Mid-size business

common start

Several recurring call campaigns — reminders, reactivation, post-sale surveys — all currently sitting on your reps.

What we build

  • Several scripts triggered by CRM events
  • Segments based on purchase history from CRM and ERP (1C)
  • Transfer to the right group of reps
  • Report per script: reach rate, interest, transfers
  • Support contract: scripts refined based on call recordings
Integrations
Telephony, CRM, ERP (1C)
Where it runs
Cloud or your own server
Timeline
Guideline: 2–3 months to the first working version

Enterprise

common start

A large base across regions, your own contact center and strict rules on recording and storing calls.

What we build

  • Integration with contact center queues
  • Speech recognition and synthesis on your servers
  • Roles, SSO, log of every call and agent action
  • Service under an SLA
Integrations
Contact center, corporate CRM, carrier telephony, internal systems
Where it runs
Closed perimeter on your servers: call recordings stay inside, in line with Russian data law (152-FZ)
Timeline
Guideline: 3–4+ months, scripts launched one at a time

Pilot from RUB 300,000. Beyond that we price by task and hours.

Questions

Will customers hang up when they hear a robot?

Some will — that happens with human operators too. So the agent gets to the point from the first line and transfers anyone who asks for a person. We check how the voice and script perform on your base with a trial run before full launch.

What if the agent does not understand the customer?

It asks once more. If it still does not understand or the conversation drifts, it offers a callback from a rep and notes it in the CRM. We review those recordings and extend the script.

Are we allowed to call our base like this?

We call only people who have consented to be contacted, and only for the purpose they consented to. Personal data and advertising law requirements are built into the script from the start and agreed with your legal team.

How do we know it will work for us?

We start with a pilot on part of your base: one goal, one script, metrics agreed in advance — reach rate, share of interested customers, transfers to reps. If the numbers do not satisfy you, we do not scale it.

A quote in 1–2 days

Name the process that eats time. You get a pilot range, not a 40-slide deck.

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